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Data privacy and security

1. How does LexSelect ensure client confidentiality?

We ensure that all data shared with or generated by our AI tools is encrypted and securely handled, adhering to the highest standards of confidentiality. Our technologies are vetted to prevent data from being used inappropriately or becoming accessible to unauthorized parties.

2. How does LexSelect ensure the accuracy of AI-generated outputs?

We enhance the accuracy of our AI tools by combining traditional machine learning techniques with advanced large language models. These models are grounded in verified data, which means they are designed to reference reliable sources and factual information to generate accurate and relevant responses. This grounding helps prevent the models from generating misleading or incorrect information based on speculative data. Traditional machine learning allows our tools to improve over time by learning from past interactions, making them smarter and more efficient. Together, these approaches ensure that our AI outputs are not only accurate but also highly reliable. To further guarantee quality, our team meticulously reviews AI-generated content, ensuring that it meets the rigorous standards required in legal practice.

3. What cybersecurity practices does LexSelect follow to protect my data?

We employ industry-standard security practices, including encryption, secure data storage, and regular security audits, to safeguard your data from unauthorized access or breaches. Our commitment to security is in line with international standards such as SOC 2 Type II, ensuring that your client data is protected at all times.

4. How does LexSelect handle data breaches?

In the unlikely event of a data breach, we have protocols in place to promptly notify all affected parties and take immediate remedial actions. We follow all regulatory guidelines to manage such incidents transparently and efficiently, minimizing any potential impact on your data and your clients.

5. What steps does LexSelect take to ensure compliance with ethical standards when using generative AI?

We continuously monitor and update our practices to remain aligned with ethical standards and the evolving guidelines provided by state bars and law societies. This includes regular reviews of our AI tools and practices to ensure they are used responsibly and in a manner that supports our customers’ interests.

6. Can I access the data LexSelect stores about my clients?

Yes, you can access all data related to your clients that is stored on our platform. While you can review and request the deletion of this data at any time, please note that any requests for data exports must be handled manually by our team. This ensures you can manage your clients’ information according to your professional and legal obligations. We strive to accommodate such requests promptly to maintain compliance and customer satisfaction.

7. Does LexSelect use third-party service providers to process data?

We work with a select group of trusted service partners who help us provide and improve our services. These partners are required to adhere to the same stringent data protection standards we follow, ensuring your data remains secure and private.

8. What steps does LexSelect take to ensure compliance with legal regulations concerning data privacy and protection?

We are committed to compliance with all relevant data privacy regulations. Our platform is designed with features that support our customers in managing their compliance with these laws. We encourage our customers to review our Privacy Policy, which outlines our practices in detail and provides information on how we protect personal data and ensure legal compliance. Additionally, we offer support for conducting necessary assessments and audits to help our customers maintain their compliance obligations effectively. This proactive approach ensures that both LexSelect and our customers adhere to the highest standards of data privacy and protection.

9. How long does LexSelect retain client data, and what happens to it upon termination of services?

Customer data is retained only for the duration necessary to provide our services or as required by law. Upon termination of services, customers can request that we export a copy of their data or ask for its deletion. We manually handle the data export to ensure accuracy and security. All data is securely purged from our systems following our data retention policy, which is crafted to comply with legal and professional standards. This ensures that we maintain the highest level of privacy and data integrity for our customers.

10. How does LexSelect address potential biases in AI?

We are committed to reducing biases by critically assessing the data sources and algorithms our AI tools use. Our team is actively seeking to identify biases in AI outputs and adjust processes accordingly to ensure fairness and accuracy in the information provided.

We welcome your questions and feedback. Please contact us at support@lexselect.io with any concerns or suggestions. Your input is essential to our continuous improvement and service excellence.